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Intellectual property & rights

Complaints, Rights Requests and Escalation Procedure

A common intake and escalation framework for factual, privacy, safety, reputation and legal-rights complaints.

Last updated: September 2, 2026

Audience: All visitors and users

Important: This document is a product policy and risk-control statement, not personal legal advice. It does not waive non-waivable rights and must not be read as a claim that every listed law applies in every jurisdiction.

What to provide

  • Affected URL/content identifier.
  • Specific statement, media or data at issue.
  • Nature of the concern or right asserted.
  • Supporting context and a reliable reply address.
  • Authority to act if representing another person.

Triage

Requests may be prioritized by credible risk of imminent harm, privacy exposure, child safety, legal deadlines, impersonation, reputation damage or ongoing infringement. A report is a request for review, not a finding that content is unlawful or false.

Escalation

We may ask for additional information, restrict content while reviewing, preserve relevant audit evidence, or refer a matter for qualified legal review. Do not send unnecessary identity documents, passwords, payment credentials, medical records or other highly sensitive material.